Last Updated: May 27, 2026
Welcome to The Malka Herald News
Website: https://themalkaherald.com/
Contact Email: themalkaherald@gmail.com
This Refund & Cancellation Policy outlines the terms under which refunds, cancellations, and returns are handled for digital products and services offered on our website.
1. Nature of Products & Services
Politics Spectrum News primarily offers digital and downloadable products, including but not limited to:
- Ebooks
- E-papers
- E-magazines
- Digital publications
- Paid or free downloadable content
As these are intangible digital goods, special refund rules apply.
2. General Refund Policy
❌ No Refunds for Digital Products
Once a digital product is:
- Purchased, or
- Accessed, or
- Downloaded
no refund, return, or cancellation will be provided.
This policy exists because digital products cannot be “returned” once delivered.
3. Exceptions – When Refunds May Be Considered
Refunds may be considered only in the following cases:
✅ Duplicate Payment
If a customer is charged more than once for the same transaction due to a technical error.
✅ Payment Success but No Access
If payment is successful but:
- Product access is not provided
- Download link does not work
- Content is not delivered due to technical failure
✅ Unauthorized Transaction
If a payment is proven to be unauthorized and verified after internal review.
All refund requests are subject to verification.
4. Free Downloads & Zero-Value Orders
- Free products may still require checkout or email submission.
- No monetary refund applies to free downloads.
- Access may be revoked if misuse, abuse, or violation of terms is detected.
5. Refund Request Process
To request a refund (only for eligible cases), users must:
📧 Email us at themalkaherald@gmail.com
within 7 days of the transaction with:
- Order ID / Transaction ID
- Registered email address
- Reason for the refund request
- Proof of issue (screenshots, if applicable)
Requests submitted after 7 days may not be considered.
6. Refund Approval & Processing
- Refund approval is at the sole discretion of The Malka Herald
- If approved, refunds will be processed via the original payment method used through Razorpay
- Processing time may take 5–10 business days, depending on bank and payment gateway timelines
7. Cancellations
- Orders for digital products cannot be canceled once payment is completed
- Subscription or recurring services (if introduced in future) will have separate cancellation terms
8. Chargebacks & Disputes
- Users are encouraged to contact us before raising a chargeback
- Unjustified chargebacks may result in:
- Account suspension
- Permanent access restriction
- Legal action if misuse is detected
9. Policy Abuse & Fraud Prevention
We reserve the right to:
- Reject refund requests if misuse or fraud is suspected
- Block users who repeatedly request refunds in bad faith
- Take legal action in case of financial abuse
10. Policy Updates
We may update this Refund & Cancellation Policy at any time.
Changes will be effective immediately upon posting on this page.
11. Governing Law & Jurisdiction
This policy shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in Bundi, Rajasthan.
12. Contact Information
For refund-related queries, contact:
📧 Email: themalkaherald@gmail.com
🌐 Website: https://themalkaherald.com/